Shipping Policy

"Oncend Again" This policy applies to (USA) orders. This policy is designed to ensure that you are aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

Shipping Costs

We offer free shipping

Handling Time, Transit Time, and Order Cut Off Time

Order handling time is 1-3 business days (Monday to Friday).

Generally, shipments are in transit for 4–5 days (Monday to Friday).

Order cut-off time will be 05:00 PM (GMT-05:00) Eastern Standard Time (New York).

Tracking Your Order

If your order includes tracking, you will receive an email with a tracking number once your package has been shipped. You can use this to monitor the status of your delivery.

Delivery Terms

We use USPS/ UPA, FedEx, DHL, and OSM to deliver the product.

Change Of Address

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@oncendagain.com

Cancellations

If you change your mind before you receive your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Questions
If you have any questions or concerns regarding our return policy, please contact us. We are here to help you navigate the return process and ensure your satisfaction.

Company Name: Oncend Again

Phone: +1 

Email: info@oncendagain.com

Address: 30n North Gould Street, Sheridan Wyoming 82801, United States

Business Hours: Monday to Saturday: 9 am - 10 pm, Sundays: 10 am - 6 pm (TimeZone: EST)

Response Time: Within 2 working days.